Customer Support

Onsite Customer Service Manager, Fulfillment

Dallas Warehouse; San Bernardino Warehouse

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Role overview

Onsite Customer Service Manager, Fulfillment is an opportunity in customer support, based in Dallas Warehouse; San Bernardino Warehouse. Help customers with questions and service requests. Help resolve returns, order problems or escalated requests.

Responsibilities

  • Help customers with questions and service requests.
  • Help resolve returns, order problems or escalated requests.
  • Monitor operational information and report on results.
  • Coordinate with colleagues and partner teams.
  • Help improve processes and day-to-day efficiency.

Qualifications

  • 5+ years of relevant experience.
  • Experience coordinating projects or programs.
  • Customer service or support experience.
  • Clear communication and interpersonal skills.
  • The ability to work effectively with a team.

TERDAFY is a job discovery service, not the hiring employer for this listing. Job details and availability can change.

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